Privacy Policy
Last updated: September 2026
Information collection
Orbis Accounting Ltd. collects the information needed to provide bookkeeping services, including financial data and business contact details.
Who is responsible
Orbis Accounting Ltd. is responsible for the personal information described in this policy. Questions and requests go to info@orbisaccounting.ca.
Enquiries through this website
What you send through the form on this site is used to write your quote and to reply to you. It is not added to a mailing list and it is not sold or shared for marketing. The form itself is delivered to our inbox by Web3Forms, a form-delivery service, which handles the message while it is in transit. Their servers are outside Canada, so what you send crosses a border on the way to us. You can also email or phone us using the contact page. Those channels use their own service providers and are not a guarantee that information stays in Canada.
Website analytics
We use Google Analytics to see which pages people visit and which of them lead to an enquiry, so we know what is worth keeping on the site. It records pages viewed, whether the enquiry form was submitted, and whether the phone, email or WeChat details were used, along with the general information a browser sends such as approximate location, device type and referring site. When the form is submitted it also records four of the answers you picked from its dropdown lists — roughly how many transactions a month, what software you use now, how current the books are, and your industry — so we can see which kinds of enquiry the site actually brings in. Nothing you type is sent: not your name, your business name, your email, your phone number, nor anything you wrote in your own words. That information goes to Google and is held on their servers, which are outside Canada. It is not used to identify you personally. Our own analytics events remove URL fragments, unknown query parameters and detailed external referrer paths. Only selected campaign labels are retained. Browser tracking controls can limit analytics collection.
Data protection
This website uses HTTPS to protect information in transit. Our bookkeeping work uses services such as Sage and QuickBooks Online. The storage and access arrangements for client records depend on the services agreed in your engagement.
Information sharing
We do not sell your data, and we do not share it for marketing. It reaches three kinds of third party and no others: the service providers that run this website and our bookkeeping software, named above and in your engagement letter; the government bodies we file to on your behalf, such as the CRA and the BC Ministry of Finance; and anyone we are required by law to disclose to. Several of those providers operate outside Canada, which means information held with them can be subject to the laws of the country it sits in.
How long we keep it
An enquiry that does not turn into an engagement is kept for twelve months and then deleted. Records belonging to clients are kept for at least six years after the tax year they relate to, because the CRA requires it.
Seeing or correcting what we hold
You can ask what personal information we hold about you, ask for a copy of it, and ask us to correct anything that is wrong. Write to info@orbisaccounting.ca and we will answer within thirty days. If you are not satisfied with how we have handled a privacy question, you can contact the Office of the Information and Privacy Commissioner for British Columbia. For matters that cross provincial or national borders, the Office of the Privacy Commissioner of Canada may also apply.
For privacy enquiries, contact info@orbisaccounting.ca